Tech Tip: Cartridge Wheel Bearing Replacement Greenville NC
When faced with any noise complaints, take the time to test-drive the car with the customer, if that’s possible. This step not only allows you to confirm the noise you’re chasing, but it also gives you the opportunity to point out any other issues that the customer hasn’t noticed. You may hear the familiar knocking sound of loose sway bar links or bushings that the customer will be glad to have repaired once you point out it isn’t too expensive of a problem to fix.
Pitt County Memorial Hospital
(252) 847-7886, 001-2004
(252) 847-7886, 001-2004
916 South Memorial Drive
PO Box 6028
Greenville, NC
PO Box 6028
Greenville, NC
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Tech Tip: Cartridge Wheel Bearing Replacement
 By Bob Dowie April 09, 2009 While wheel bearing noise is one of the toughest problems for the customer to describe, it's not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test. Many times, the customer complaint will send you down the wrong path if you let it. We've heard complaints from exhaust leaks, to tire balance, to "it just doesn't sound right," that have ended up being bad wheel bearings.  While wheel bearing noise is one of the toughest problems for the customer to describe, it’s not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test. Many times, the customer complaint will send you down the wrong path if you let it. We’ve heard complaints from exhaust leaks, to tire balance, to “it just doesn’t sound right,” that have ended up being bad wheel bearings. When faced with any noise complaints, take the time to test-drive the car with the customer, if that’s possible. This step not only allows you to confirm the noise you’re chasing, but it also gives you the opportunity to point out any other issues that the customer hasn’t noticed. You may hear the familiar knocking sound of loose sway bar links or bushings that the customer will be glad to have repaired once you point out it isn’t too expensive of a problem to fix. ... |
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